SHIPPING POLICY
Stickers and Small envelope items
I ship sticker orders using regular mail envelopes with stamps, which does not include tracking. After dropping off the orders at the post office or postal box, I'm unable to provide additional assistance. Please contact Canada Post for any inquiries regarding your purchase.
Prints and Paintings
By default, orders that include prints will be shipped without tracking unless you request otherwise. If you want your package to have tracking, please contact me via the Contact form on the website. Original Paintings will have tracking.
If your package is marked as 'Delivered' but you haven't received it, please check with your local post office and ask your neighbors as well. Unfortunetly, I do not have any extra information beyond what is available through Canada Post tracking, so you will need to contact them to resolve any issues with your package.
Most Packages make it withing a months. In some cases, International customers, please wait 1-3 months for your orders to arrive.
Processing Time
Orders are packed within 1-3 days. Once your item is shipped, you will receive an email confirmation to notify you. Please note that the shipping times will begin from the date mentioned in the shipping confirmation email, rather than the date when you initially placed your order.
Refunds and Returns
All sales are final. However, if your order arrives damaged or incorrect, please reach out to me using the contact form on my store (please avoid direct messages). I will make sure to replace or refund your order accordingly. Please note that I do not offer refunds for orders that are lost or marked as 'Delivered,' nor if the customer provides an incorrect address.
Damages: If you order is damaged, please contact me within 7 days of receiving your product with photos of the damage.
Reselling of Merch
All items available for purchase are intended for personal use only. They should not be resold, repurposed, or used to create/recreate other pieces for sale. If my work is sold without a proper usage agreement contract, legal action will be pursued.